IT Support Chat

ICTS Support Hours:

The ICTS Service Centre is available to assist Monday to Friday, from 8:00 am to 4:00 pm.

The ICTS Service Centre will be closed on:

- - Wednesday, July 1st, 2020 (Canada Day)
  - Monday, August 3rd, 2020 (Civic Holiday)

Please start your chat with your full name and an email address where you can be reached. Thank you.

LDCSB Students and Families

For technical support please initiate chat below.

Please note:

The ICTS Service Centre is only able to assist parents and students with:

- - issues logging in to LDCSB provided online services
    (Microsoft Office 365, Google Suite, Virtual Learning Environment, etc.)
  - issues with the VLE
  - requests to enable Multi-Factor Authentication on your account
    (required when travelling outside of Canada)

We ask that you contact your instructor for all other support issues.

LDCSB Staff

Staff can use the chat only for assistance with issues logging in to LDCSB provided online services (Microsoft Office 365, Google Suite, Virtual Learning Environment, etc.). For all other issues please submit a request through the ICTS Service Centre.